Thank you for choosing to shop with Upshift Online! We aim to provide you with a seamless and efficient shipping experience.
Please take a moment to review our shipping policy:
Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Please note that processing time may be slightly longer during peak seasons or holidays.
Shipping Methods:
- We utilize reputable shipping carriers such as UPS and USPS for domestic orders.
- We use DHL as our shipping carrier for international shipments.
- The availability of shipping methods may vary depending on the destination and the weight/size of the package.
Shipping Rates:
- Shipping rates are calculated based on the weight, dimensions, and destination of the package.
- The shipping cost will be displayed at the checkout before you complete your order.
- For international shipments, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in our shipping fees.
Delivery Time:
- Delivery times may vary depending on the shipping method chosen and the destination.
- Domestic orders within the United States generally arrive within 3-7 business days after shipment.
- International orders may take 7-14 business days or more, depending on customs clearance and the destination country.
Order Tracking:
- Once your order has been shipped, we will provide you with a tracking number via email.
- You can use this tracking number to monitor the progress of your shipment on the respective carrier's website.
Shipping Restrictions:
- We currently ship within the United States and internationally to select countries serviced by our shipping partners.
- Please ensure that your shipping address is accurate and complete to avoid delivery issues.
- We are not responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
Order Status and Updates:
- You will receive order confirmation and updates via email. Please check your spam/junk folder if you do not see these emails in your inbox.
Shipping Issues and Support:
- If you encounter any issues with your shipment, such as delays, damages, or lost packages, please contact our customer support team.
- We will work closely with the shipping carrier to resolve any shipping-related problems and provide you with a satisfactory solution.
Note: This shipping policy is subject to change without prior notice. The updated policy will be applicable to all orders placed after the policy change.
If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to reach out:
info@upshiftonline.com
